Integrity Report 2022
Welcome letter
Training
Integrity assessment
Brand integrity
Complaint management
Customer support
Looking back
Looking ahead
CUSTOMER SUPPORT
Comprehensive assistance, wherever you are

GLOBALG.A.P. Customer Support is the first stop and best source for accurate and reliable information on all GLOBALG.A.P. products and services. As part of the Integrity Program, the Customer Support team assists stakeholders across the world in using the GLOBALG.A.P. database as a certificate validation tool. The Customer Support team also monitors the information that certification bodies upload to the GLOBALG.A.P. database, helping to ensure the data is complete and accurate.
GLOBALG.A.P. Customer Support is available for:
Certification bodies
Data accuracy
Producers
Retailers
Database bookmarking tool
Customized support
Suppliers
Database bookmarking tool
Customized support
GLOBALG.A.P. Chain of Custody certification support
In 2022, the Customer Support team provided assistance in 10 languages: Arabic, Czech, Dutch, English, French, German, Greek, Russian, Spanish, Ukrainian
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