Integrity Report 2022

Welcome letter


Integrity assessment

Brand integrity

Complaint Management

Customer Support

Looking back

Looking ahead

Looking back

In 2022, integrity assessors continued to implement the decisions made by the Integrity Surveillance Committee and cover other risk-based and random assessments. These were conducted through on-site activities where traveling was possible, mainly in Europe. When traveling was not possible, remote assessments were done, however these circumstances were greatly reduced compared to 2021 when the Covid-19 pandemic was a greater barrier.

The Integrity Program continued monitoring the implementation of add-ons such as GLOBALG.A.P. Risk Assessment on Social Practice (GRASP), and investigating complaints when an integrity assessment was needed to provide more information and evidence for closure.

Throughout 2022, integrity assessors also supported the development of the Integrated Farm Assurance (IFA) v6 standard, the GLOBALG.A.P. Chain of Custody (CoC) v6.1 standard, and the GRASP v2 add-on, as well as several other add-ons developed in line with IFA v6 and the path toward smart farm assurance solutions.

They were also involved in the development of the IT tools that support the delivery of these products, primarily Audit Online Hub (AOH), as well as supporting the certification body (CB) training program. Integrity assessors also acted as trainers in GLOBALG.A.P. CB trainings.