CUSTOMER SUPPORT

GLOBALG.A.P. Customer Support is the first stop and best source for accurate and reliable information on all GLOBALG.A.P. products and services. As part of the GLOBALG.A.P. Integrity Program, the customer support team assists worldwide stakeholders in using the GLOBALG.A.P. Database as a certificate validation tool. The customer support team also monitors the information that certification bodies upload to the GLOBALG.A.P. Database, which helps to ensure completeness and accuracy of data.

 +49 221 577 76 100

Customer support is provided in the following ways:

For
Certification Bodies

- Technical support
-Monitoring data accuracy

For Producers

- Certification and logo use support

For Retailers

- Certification validation
- Using the Database bookmarking tool
- Customized support

For Suppliers

- Certification validation
- Using the Database bookmarking tool
- Customized support
- CoC Certification support
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