Integrity Report 2020
WELCOME LETTER
Training
Assessment
Brand Integrity
Complaints Management
Customer Support
The Future
CUSTOMER SUPPORT
Comprehensive assistance, wherever you are
![231130_dummy 231130_dummy](https://globalgapsolutions.org/wp-content/uploads/2023/11/231130_dummy.png)
Ute Terheggen
German, English
Team Leader
![211122_customer_support_Christian 211122_customer_support_Christian](https://globalgapsolutions.org/wp-content/uploads/2021/11/211122_customer_support_Christian-300x300.jpg)
Christian Vetter
German, English, Dutch, French
![211122_customer_support_Farah 211122_customer_support_Farah](https://globalgapsolutions.org/wp-content/uploads/2021/11/211122_customer_support_Farah-1-300x300.jpg)
Farah Herz
German, English, Arabic
![211122_customer_support_Javier 211122_customer_support_Javier](https://globalgapsolutions.org/wp-content/uploads/2021/11/211122_customer_support_Javier-300x300.jpg)
Javier GarcĂa
English, Spanish
![211122_customer_support_Gabriela 211122_customer_support_Gabriela](https://globalgapsolutions.org/wp-content/uploads/2021/11/211122_customer_support_Gabriela-300x300.jpg)
Gabriela Kabotova
German, English, Czech
![211122_customer_support_Olha 211122_customer_support_Olha](https://globalgapsolutions.org/wp-content/uploads/2021/11/211122_customer_support_Olha-300x300.jpg)
Olha Hrabovska
English, Spanish, Ukrainian, Russian, French
![211122_customer_support_Georgios 211122_customer_support_Georgios](https://globalgapsolutions.org/wp-content/uploads/2021/11/211122_customer_support_Georgios-300x300.jpg)
Georgios Kimourtzakis
Greek, English, German
![211122_customer_support_Livia 211122_customer_support_Livia](https://globalgapsolutions.org/wp-content/uploads/2021/11/211122_customer_support_Livia-300x300.jpg)
Livia Hainarosie
Romanian, English, German, Spanish
GLOBALG.A.P. Customer Support is the first stop and best source for accurate and reliable information on all GLOBALG.A.P. products and services. As part of the GLOBALG.A.P. Integrity Program, the Customer Support team assists worldwide stakeholders in using the GLOBALG.A.P. database as a certificate validation tool. The Customer Support team also monitors the information that certification bodies upload to the GLOBALG.A.P. database, helping to ensure the completeness and accuracy of data.
GLOBALG.A.P. customer support is available for:
Certification Bodies
Data accuracy
Producers
Retailers
Database bookmarking tool
Customized support
Suppliers
Database bookmarking tool
Customized support
CoC certification support
and supplier companies
40+ standards and programs
During 2020, the Customer Support team provided assistance in Arabic, Dutch, English, French, German, Romanian, Russian, Spanish, and Ukrainian.
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