Integrity Report 2020
WELCOME LETTER
Training
Assessment
Brand Integrity
Complaints Management
Customer Support
The Future
CUSTOMER SUPPORT
Comprehensive assistance, wherever you are
Ute Terheggen
German, English
Team Leader
Christian Vetter
German, English, Dutch, French
Farah Herz
German, English, Arabic
Javier García
English, Spanish
Gabriela Kabotova
German, English, Czech
Olha Hrabovska
English, Spanish, Ukrainian, Russian, French
Georgios Kimourtzakis
Greek, English, German
Livia Hainarosie
Romanian, English, German, Spanish
GLOBALG.A.P. Customer Support is the first stop and best source for accurate and reliable information on all GLOBALG.A.P. products and services. As part of the GLOBALG.A.P. Integrity Program, the Customer Support team assists worldwide stakeholders in using the GLOBALG.A.P. database as a certificate validation tool. The Customer Support team also monitors the information that certification bodies upload to the GLOBALG.A.P. database, helping to ensure the completeness and accuracy of data.
GLOBALG.A.P. customer support is available for:
Certification Bodies
Data accuracy
Producers
Retailers
Database bookmarking tool
Customized support
Suppliers
Database bookmarking tool
Customized support
CoC certification support
and supplier companies
40+ standards and programs
During 2020, the Customer Support team provided assistance in Arabic, Dutch, English, French, German, Romanian, Russian, Spanish, and Ukrainian.
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